Bluecard Worldwide Sucks Customer Reviews and Feedback
Like your passport, always carry your Blue Cross and Blue Shield ID card with you when you travel or live abroad. Through the BlueCard Worldwide program, you have access to doctors, hospitals and other health services in nearly 200 countries and territories around the world.
Former Employee - Benefits Coordinator says"I worked at Regence BlueShield full-time for more than a year Cons: Location, old fashioned ways of doing everything, miserable employees, no communication, clueless managers,"
BlueCard Customer Service says"I worked at Regence BlueShield Cons: Poor top level ivory tower management, directionless directors bent on enforcing harsh quality initiatives. All work subjected to strict audits, points taken for slightest error. Inadequate time allowed for follow-up on aging items. Mandatory quarterly self-development plan. No overtime, ever. Constant changing of procedures. Low employee morale and high turnover."
Former Employee - Provider Services Consultant says"I worked at Regence BlueShield full-time Cons: This is going to be rather lengthy, but honest. I started working at Regence in August and was fired without valid reasoning in April. When asked for the reason behind mine and about 5 other employees in Provider Services, I wasn't given detail or even given a prior reprimand for my supposed "appalling behavior." Management is a joke. Luckily, I had the best supervisor on the floor. The level of care that this company has for its employees is slim to none, and you can tell how unhappy the people that work there are just by how they look. Overweight, overworked, and underpaid. The "cliques" are favored and the "veterans" of the company (regardless of performance statistics) are treated so well but for those who are not so fortunate, they are overlooked and given absolutely no room for career advancement. As if working in a call-center wasn't already stressful, having unfit management spying on you and instant messaging you when you're taking a breather after being verbally harassed for 20 minutes only made it worse for me. I worked on weekends to try and help the teams performance levels and take the weight off some peoples shoulders and got absolutely no "thank you". Mind you, I commuted every single day from Edmonds and worked as much overtime as possible. Bad attitude? I guess you can call it that when I was treated like I was constantly doing something wrong. If management stopped playing favorites, maybe the turnover rate wouldn't be so high and some of these "supervisors" should get out of their cubicles and spend a day on the phones just to be able to see it from one of their employees perspectives. I find it almost comical that I was terminated for having a bad attitude (still waiting to hear about what I did that was so appalling) but several employees who have been there for a while would make RACIST remarks about third party billers, and make violent threats amongst their peers and got let off with a warning."
Former Employee - Anonymous Employee says"I worked at Regence BlueShield full-time for more than 10 years Cons: In recent years they have cut staff at all levels, except of course the top. Older employees are not valued for their knowledge, but replaced by younger people for less money, or they are unceremoniously dismissed with no severance. Money saving but harsh tactics which make the company look heartless and they are building a bad reputation."
Former Employee - Anonymous Employee says"I worked at Regence BlueShield full-time for more than 3 years Cons: The people more than anything. Hateful, cliquish, non-communicative. The majority of them are in sales on the second floor. My advice to anyone: stay clear. My advice to any employer group seeking coverage: there are better alternatives out there."
Former Employee - Finance says"I worked at Regence BlueShield full-time for more than 10 years Cons: you have to work your backside off to get anywhere. and then have to fight to stay there. It isn't worth it"
Current Employee - Provider Service Representative says"I have been working at Regence BlueShield full-time for less than a year Cons: Difficult social environment, lots of expectations vs pay. Work environment continues to become more and more restrictive."
says"I worked at Regence BlueShield Cons: Wonderful published values but under the surface, they are not what drives this company. No loyalty to long term employees. If they can find a cheaper option to outsource they will go that way. Claim to be a "local" company but continue to outsource elsewhere with resulting decline in caring service. Claim to be "not for profit" but upper management compensation is obscene."
says"I worked at Regence BlueShield for more than 5 years Cons: Superviors have no people skills. Lots of Layoffs"
Former Employee - Claims Analyst says"I worked at Regence BlueShield full-time Cons: Job outsourced to India. Company stresses values then does the opposite."
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